Is your wireless mouse not working? Here are 4 really simple solutions to follow to solve the problem - Troubleshooting

Last updated August 23, 2023 at 11:08 AM

Your wireless mouse does not work overnight? Follow these 4 simple methods to solve this problem.

The mouse has become an essential tool for handling laptops and desktops.

Since its creation, there are now many types of mouse including wireless. Wireless mice allow more freedom of movement than its wired pairs.

Unfortunately, some stop working after a certain number of uses.

If the first instinct is to replace it with another, we recommend that you make sure that this small device is indeed unusable before proceeding.

In this article, we offer you 4 simple solutions to fix your wireless mouse that no longer works.

Is your wireless mouse not working? Follow these 4 easy steps to fix it–Troubleshooting

In this section:

The solution to your mouse problems: 4 simple tricks to try now!

To solve this problem it is useless to stress.

In this article we will offer you 4 simple solutions to correct it.

You may not need to finish all the solutions to find satisfaction. To better understand this section try one solution at a time until you get the right result.

Here are 4 solutions to follow to solve it.

1- Check hardware devices and wireless connections

a) Connect your mouse receiver to another USB port. If possible, try the USB port on the back of the PC, as they usually have more power.

b) Replace the mouse battery.

c) Restore your wireless connection. Leave your framework running. At this point, unplug your USB wireless mouse receiver for about 10 seconds and then plug the USB wireless header back in.

d) Try on another PC. If a similar problem occurs, your mouse may be damaged. All things considered, you should contact the site that produced your mouse for additional recommendations and solutions.

Note:

• You can use your computer's keyboard to navigate with the cursor in Windows or attach another mouse that can do the work to access the area of Windows described on this page.

• If a new device was recently installed on the PC, remove it to verify that the new driver does not conflict with your existing mouse.

2- Outdated USB Port Drivers

Motherboard and PC manufacturers occasionally update device drivers, including USB port drivers.

Recognition issues with your wireless mouse may be caused by outdated USB port drivers.

Updated USB port drivers can resolve these issues.

Check your mouse and computer manufacturer's site regularly for new USB port and mouse driver updates.

Whenever you notice new version of your drivers download and install . Restart your PC and test the mouse to check if the issue is resolved.

You can also find the drivers on the site drivereasy.com

3- Uninstall and reinstall the appropriate driver

The USB port drivers may be corrupted, preventing the wireless mouse from working. Follow the steps below to reinstall the drivers for the USB port.

I. Open Device Manager.

ii. Using the Tab and arrow keys, display the Universal Serial Bus Regulators section in Device Manager.

iii. Press the right arrow key to expand the devices under Universal Serial Bus controllers.

iv. Use the arrow keys to display a USB Root Hub section and press Enter to open the properties window.

v. In the properties window, using the tab and the arrow keys, navigate to the Driver tab in Device Manager.

vi. On the Driver tab, use the Tab key to choose the Uninstall Device button, and then press Enter.

vii. In the Uninstall Device window, use the Tab key to display the Uninstall Device button and press Enter.

viii. For each USB Composite Device or USB Root Hub section in Device Manager, repeat steps iv through vii above.

ix. After uninstalling each USB port device, restart the operating system and your PC.

X. At this point, when Windows loads, it should identify your PC's USB port devices and reinstall them, including the drivers.

4- Reset your wireless mouse

If you have a wireless PC mouse, the reset methods will vary somewhat from resetting a wired PC mouse.

To reset a wireless mouse:

• First, turn off your wireless mouse.

• Hold down the left and right mouse buttons for a few seconds.

• While holding down the mouse buttons, turn on the mouse.

• After about 5 seconds, unload the buttons. You will see an LED flash if it is fully reset.

5- What to do if your wireless mouse does not work despite being reset

If resetting your mouse does not resolve the issue, contact the manufacturer's customer support for further assistance.
To make sure that you get help as quickly and accurately as possible, try to incorporate the following data when creating a ticket:

• The particular model of your mouse.

• The part number of your mouse (starts with CH- and can be found on the link label of a wired mouse and under a wireless mouse)

• A photo of the sticker so that we can confirm your part number.

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